FOR BUILDERS,
FROM BUILDERS
Ensuring Quality Across All Stages of Construction and Through Completion
OUR SERVICES
Customer Care By Sequel is our end-to-end Customer Care service that is designed to help reduce your total project costs by offering a comprehensive suite of services designed to enhance your professional image, streamline your operations, and provide peace of mind.
PRE
COMPLETION
• Pre completion Quality Control & Punch Lists
• Subtrade Deficiency
Coordination &
Accountability
OWNERSHIP
TRANSITION
• PDI/Orientations
• Key and Access
Preparation
• Final Key Delivery
& Sign Off
• Home Owner Manuals
POST COMPLETION
• Continued Home
Ownership Communication
& Customer Service
• Continued Service Request
Management
• New Home Warranty
ABOUT
We understand that delivering a new home is about more than just construction, it’s about creating a seamless, reassuring experience for homeowners and developers alike.
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Our end-to-end Customer Care service is designed to help reduce your total project costs by offering a comprehensive suite of services designed to enhance your professional image, streamline your operations, and provide peace of mind. With a team grounded in construction expertise and customer service excellence, we guide homeowners through every step of their journey, from pre-delivery inspections to key handovers and one-year warranty support, ensuring every detail is handled with care, clarity, and confidence.
Get in Touch
4190 Lougheed Hwy.
Unit 300, Burnaby,
BC V5C 6A8,
Canada
604-260-1748